Welcome to Our asics running shoes

Shipping & Returns

*Shipping

International Orders

We use International Express Service for all international deliveries. We are responsible for the shipping fee. Usually,your order will be dispatched normally within 12 - 48 hours after receiving your payment. Please allow around 5 - 7 working days from dispatch. Additional delays may occur during the months of September - March due to the high demand and heavy load on postal services and customs.

Tracking Shipments

After your package is dispatched, you will receive a shipping confirmation email including the tracking number of your order. You can track your order via the Order-tracking Websites we informed.

Please be noticed that normally the order processing time is 12-48 hours and order delivery time is 5-7 business days. We can't guarantee the arrival time definitely for your package, therefore, please contact customer service first if there is a rush order.

*Shipping Attention

Dear customers,if you order our products now(from13th.Dec) and want to receive them before Chrismas day,we are sorry to tell you that they maybe can't be arrive in time due to the customs is very busy at this time,we are very sorry about that,and please understanding us,thank you!


*Cancellations

Should you wish to cancel your order, you must email us immediately. 15% cancellation fee applies. Majority of orders are dispatched within 1-2 days from the order date. Shipped orders cannot be cancelled.

*Return policy

We offers humanized service and respect your decision if you are not satisfied with item and want to return it. Once you decide to return the item, please tell us with E-mail in advance, at least within a week. And at the same time, contact us for shipping address. Note, all items sent back to us must be in their original condition i.e. unworn, unwashed, with all tags attached.

Before you place order, please confirm your ordered headphones with color and style carefully which is referred to the picture we offer. After you receive the headphones, if you dislike the color, and the reasons is not involved into quality problem, we are willing to offer return service, and return fee will be afforded by buyers. 

But if the problem you encountered is involved into quality or error delivery, please take photos of the items and send them to us. We would bear delivery fee and expense and give you a satisfactory reply. 

If you want to exchange items for another style, please get in touch with our customer service and inform tracking number after the items are being shipped back. Once we receive your package, we will ship the item you reorder. If you would like to refund, then all the process are same to the above.


Contact us if you have any problems about products returning.

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